Customer Service Specialist with Finnish and Swedish
We offer
- Salary: 10,172 PLN gross + bonus (up to 1,000 PLN gross).
- Flexibility: Option to work from our Gdańsk office or fully remotely.
- Full support: Comprehensive onboarding training and a team you can always count on.
- Growth: In your first 3 months, you will enhance your communication skills and learn to conduct conversations within structured frameworks.
- Constant, daily contact with live Finnish and Swedish in a close-knit team.
- Real promotion opportunities – over 90% of our higher-level positions are filled by internal candidates.
- Referral bonus: Up to 3,000 PLN gross for every person you refer who joins us.
- Benefits package: Medicover medical care, Medicover Sport card, Worksmile cafeteria platform, and consultations with a psychologist.
- Holiday allowance (wczasy pod gruszą) and discounts on partner products.
Transcom Worldwide Poland Sp. z o.o.
W Transcom jesteśmy nieustannie zaangażowani w relacje między sobą i naszymi klientami. Każdego dnia ktoś nowy zaczyna z nami przygodę i wykorzystuje swój potencjał, przekształcając go w umiejętności przyszłości. Doceniamy ciężką pracę, grę zespołową i wzajemną pomoc, wspieramy pozytywne i trwałe zmiany. Tacy właśnie jesteśmy, dbamy o siebie i od samego początku sobie kibicujemy, a przy odpowiednim nastawieniu nie ma przed nami ograniczeń i możemy zajść naprawdę daleko.
- Fluent Finnish (min. C1) – essential for customer service.
- And fluent Swedish (min. C1) – essential for customer service.
- Strong listening and reading comprehension skills, with the ability to communicate clearly and respectfully.
- Proficient computer skills – all tasks are handled digitally.
- Openness to learning, a curious nature, and commitment during training sessions.
- Ability to work in a team and a willingness to help fellow team members.
- Availability to work Monday to Friday, between 8:00 AM and 6:00 PM