Customer Service Support Associate
Fred Beans Automotive Customer Service Support Associate
The Fred Beans Dealerships in Langhorne are looking for a charismatic individual to assist their Assistant Service Managers!
Fred Beans Automotive Group is one of Pennsylvania’s largest and most respected automotive retailers. We have over 30 dealerships, 20+ automotive brands, six collision centers, and a strong reputation for promoting from within. We’ve been named “Best Places to Work” by the Philadelphia Business Journal for eight years in a row.
Schedule: This position can be part-time or full-time, depending on what you are looking for. For full-time positions, you must be available to work Saturdays.
What You’ll Do:
- Assist current Assistant Service Managers (ASMs) with daily tasks
- Support customer service in the service department (greeting, scheduling, inquiries)
- Help with coordinating workflow, follow-ups, and ensuring smooth operations
Why You’ll Love It Here:
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Voted “Best Places to Work” 8 Years Running – Our people-first culture sets us apart.
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Company-Funded Training – We invest in your future. Last year alone, we spent over $600,000 on training and leadership development for our team.
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Career Growth Opportunities – We promote from within and offer clear paths for advancement.
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Performance Incentives – Earn more as you help the team and our customers succeed.
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Work-Life Balance – Convenient Monday through Saturday schedule with no Sundays required.
Comprehensive Benefits:
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Medical, dental, and vision insurance
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Life and disability coverage
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Pet insurance
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401(k) with company match
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Paid parental leave
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Paid vacation, personal days, and holidays
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Volunteer Time Off
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Bereavement leave
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Employee savings and referral bonuses
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Discounts on vehicle purchases, parts, and service
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AutoRewards membership with savings at over 150 vendors
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Healthy Living Program to support your physical, mental, and financial wellness
Who We’re Looking For:
This is a great opportunity for someone who:
- Is friendly, outgoing, and enjoys interacting with customers and coworkers
- Has a positive attitude and brings energy to their work
- Has customer service experience and wants hands-on learning in the automotive field
- Has strong communication skills and is comfortable working with different personalities
- Is organized and able to keep track of multiple tasks and priorities
- Stays calm and professional, even when things get busy
- Has a strong work ethic and takes pride in doing things the right way
- Is dependable, reliable, and someone the team can count on
- Is eager to learn and isn't afraid to ask questions
- Can work independently while also being a strong team player
- Is detail-oriented and follows through on responsibilities
- Enjoys helping people and creating a positive customer experience
*Fred Beans Automotive is an equal opportunity employer*