Customer Service Teleoperator - Health Insurance Sector

About the role

Do you have experience in telephone-based customer service? Do you have experience in the insurance sector?

If your answer is yes, keep reading! We are surely offering you the job opportunity you have been waiting for.

What you'll do

Your responsibility will be to manage calls from people with an active insurance policy who may have doubts or incidents regarding the service.

Main duties

• Receiving calls to resolve doubts and incidents
• Personalized attention: Treating each case with empathy
• Administrative management: Correctly record information in the systems.

You will have the constant support of a professional team, who will be by your side so that you can give your best in every call.

Requirements

If you think this could be your new job, here's what we expect from you:

• Previous experience in telephone-based customer service
• Fluent level of Spanish and Catalan: It is important to express yourself with clarity, confidence, and to convey trust to the customer.
• Customer orientation
• Proactive and resourceful attitude

APPLY FOR THE OFFER!

Benefits and conditions

• 20 or 25 hours per week
• Schedules from Monday to Friday: from 9 to 13 or from 15 to 20
• Gross hourly salary of 9.72 Euros gross
• 3-month temporary contract + possibility of joining the permanent staff
• Location: Barcelona
• Prior training will be carried out from 02/11 to 06/11.
• Start date: 09/11/2026