Customer Services Advisor - Sales and Service
Posted Updated
Description
Customer Services Advisor - Sales and Service
Company: Skill Lab Services
Job Location: New Delhi, Delhi, India
Employment Type: Full-time
Role Purpose
To generate and manage business for Commercial Vehicle Loans by acquiring new customers, maintaining dealer relationships, and achieving sales targets for vehicle finance products.
Key Responsibilities
Source new customers for Commercial Vehicle (CV) loans through field sales and market visits.
Build relationships with vehicle dealers, brokers, transporters, and channel partners.
Explain loan products, EMI options, interest rates, and documentation requirements to customers.
Generate leads through references, cold calling, and local market activities.
Coordinate with credit and operations teams for smooth loan processing and disbursement.
Collect and verify customer documents for loan applications.
Ensure timely login and follow-up of loan cases.
Maintain customer relationship for repeat business and referrals.
Achieve monthly sales and disbursement targets.
Track market competition and customer requirements.
Products Handled
New Commercial Vehicle Loans
Used Commercial Vehicle Loans
Truck Finance
Bus Finance
Light Commercial Vehicle (LCV) Finance .