Customer Services eCommerce Manager

Job Title: Customer Services eCommerce Manager

Salary: £35,200 - £45,700

Location: Cambridge, UK – Hybrid (at least 2-3 days per week)

Contract: Permanent

Hours: Full time (35 hours per week)



Are you passionate about creating exceptional digital customer experiences and leading service improvements across complex eCommerce environments?



We are looking for a Customer Services eCommerce Manager to help shape and optimise the end-to-end eCommerce experience for our customers, ensuring online journeys are seamless, efficient and customer centred.



We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.



About the role


As Customer Services eCommerce Manager, you will be responsible for supporting and enhancing...