Customer Services - Team Member - L2 Technical Desk

<p class="MsoNormal"><b><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">Job Description:</span></b></p> <p class="MsoNormal"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us"> </span></p> <p class="MsoListParagraph" style="text-indent:-18pt;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">1.<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">Responsible for handling inbound & outbound calls.</span></p> <p class="MsoListParagraph" style="text-indent:-18pt;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">2.<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">Handle the complaints and queries of customers pertaining to Mobile App & Kotak trading platform</span></p> <p class="MsoListParagraph" style="text-indent:-18pt;"><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">3.<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span lang="en-us" style="font-family:Calibri, sans-serif;" xml:lang="en-us">Identify customers’ needs on every requirement with quick response time.</span></p>