Customer Smile Creator

Summary/Objective

The Customer Smile Creator will be responsible for identifying and pursuing new sales opportunities, facilitating product launches, maintaining customer relationships and achieving sales targets.

Core Responsibilities:

• Increase the revenue of the companies at or above targeted amounts by establishing long-lasting partnerships with new customers.
• Identify and generate new sales opportunities through various channels (cold calling, networking, referrals, trade show leads, etc.).
• Successfully transition relationship of new customers to Sales Management and Customer Service teams.
• Achieve agreed-upon sales targets and outcomes within the schedule and budget.

Duties:

• Seek out customer needs and lead the effort to provide products/services to create smiles.
• Represent our company at trade shows, industry meetings, personal visits and customer visits to our facilities with high-energy, problem-solving mentality and integrity.
• Achieve agreed-upon sales targets and outcomes within the schedule and budget.
• Coordinate sales, product strategy and launch efforts with other Family Members and departments.
• Follow established procedures for product launches & modifications, pricing, and other internal activities.
• Analyze market potential, track sales, and provide status reports.
• Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services to leadership.
• Keep abreast of best practices and promotional trends in the industry. Monitor industry developments and adjust strategies accordingly.
• Performs other duties as assigned.