Customer Solutions Engineer.

Job Title: Customer Solutions Engineer.
Loation: Chicago, IL
Duration: Fulltime Permanent

Job Requirements:
Must have a minimum of associates level technical degree, four year college or technical school degree preferred.
Must have proven experience in providing complex voice and data system solutions to financial clients or other large enterprise clients
Must have excellent verbal and written communication skills.
Must have excellent interpersonal and time management skills.
Must be detail oriented, multi-tasking, and able to deal with tight deadlines and stress.
Must have Project Management capabilities to work with other teams to accomplish goals
Friendly and out-going with a keen ability to work in teams
Structured and methodical approach
Driven to high quality and excellence
Extremely client-oriented

DESIRED TECHNICAL SKILLS:
•IP communications, including VOIP and SIP
•Network security including SBC, firewalls, etc.
•Active Directory, MS OCS, Windows / Linux Operating Systems
•VM Ware and other virtual environments
•Telecoms and IPT e.g. Avaya, Cisco and any other PBX vendors
•CTI, CRM or voice and data application integration
•Digital TDM communication networks, voice networks, private line connectivity, hoot ‘n’ holler networks, and bridging
•Understanding of POTs, Q.SIG, PRI and T1 interfaces
Familiarity with Voice Recording systems & centralized storage solutions like EMC

Additional Details
IPC offers Medical, Dental, Vision, Life Insurance and Accidental Death and Dismemberment, Long and Short Term Disability, 401(k), Flexible Spending Accounts, Pre-tax Commuter Program, Employee Assistance Program, Aflac, Tuition Reimbursement, Vacation/Personal/Sick Days.
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
To all recruitment agencies:　IPC does not accept unsolicited Resumes. Please do not forward Resumes to any IPC employee, location or website. IPC is not responsible for any fees related to unsolicited Resumes.

If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490