Customer Solutions Manager

Customer Solutions Manager:

The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.

Customer Solutions Manager Job Duties:

• Identify and qualify potential leads through various channels, including networking, research, and referrals
• Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
• Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
• Negotiate contracts and close sales deals, achieving and exceeding sales targets
• Collaborate with internal teams to align sales strategies and messaging
• Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
• Define project scope, objectives, and deliverables in collaboration with the client and internal teams
• Manage project execution, ensuring adherence to timelines, budgets, and quality standards
• Proactively communicate project status, risks, and issues to clients and internal stakeholders
• Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling