Customer Success Account Manager

Job Description - Respond promptly to Unified Communication, cloud service, and telecom-related inquiries and identify opportunities to enhance product and service experiences. - Leverage HubSpot CRM to update and maintain client records of customer feedback and activity. - Perform telecom bill analysis and specifically invoice reviews with clients - Provide end-user assistance with TeleCloud phone system for admin, moves, adds, and changes (MAC) requests. - Assist clients with the audit of the…