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PT Glodon Technical Indonesia

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Customer Success Consultant(Quantity Surveyor)

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Description

Salary: Rp 9.000.000 – Rp 13.000.000 per month

About the role

This role involves conducting pre-sales and basic software trainings, providing project guidance and technical support to clients to ensure successful implementation of the software, and exploring, identifying, analyzing, and providing solutions to issues found during daily activities. You will capture and submit valuable product feedback and requirements from market, and provide activity reports for both internal and external parties.

Key responsibilities

  • Conduct pre-sales and basic software trainings

  • Provide project guidance and technical support to clients to ensure successful implementation of the software

  • Explore, identify, analyze, and give solution to every issues found during daily activities

  • Capture and submit valuable product feedback and requirements from market

  • Provide activity reports for both internal and external parties

About you

  • Excellent interpersonal skill and presentation skill

  • Technical ability in understanding structural, architectural drawings or MEP drawings, specification, standard detail, and measurement rules in typical buildings in Indonesia

  • Master AutoCAD and able to operate other 3D modelling software (Revit/ETABS/Tekla/SAP/Sketchup etc.)


Skills

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See also

Customer Success jobs by country — openings, pay and top skills →