Customer Success Executive
Posted Updated
Salary: RM 2,800 – RM 3,600 per month
About the role
You will play a key role in ensuring our customers have a smooth and successful experience using our Tenant Management System (TMS). This role combines customer success, customer support, and operational coordination.
Key responsibilities
Onboarding and training new customers
Providing product guidance and support
Handling customer enquiries
Issue Quotation & Invoice
Monitoring customer accounts
Following up on outstanding payments
Coordinating with internal teams to resolve issues efficiently
Gathering customer feedback to help improve our products and services
About you
Enjoy working with people
Problem-solving skills
Interest in learning about technology