Customer Success Guide Portuguese

Role :: Customer Success Guide Portuguese Location :: Milford, OH Type :: Fulltime Job Description Must Have Technical/Functional Skills • Certified System Administrator (CSA) • ITIL® Foundation Certification • Customer Success, IT service management, or SaaS related certifications are an advantage Roles & Responsibilities Serve as the first point of contact for customer inquiries across voice, chat, and email channels. Resolve customer issues at the first point of contact wherever possible, le…