Customer Success-Management Trainee
Salary: RM 4,500 – RM 6,500 per month
About Glodon
Founded in 1998, Glodon is a global leader in digital construction solutions. As of 2024, we operate 8 R&D centers and 80+ subsidiaries, serving 390,000+ enterprise customers across 100+ countries. We are dedicated to transforming the industry through BIM, AI, and big data.
Responsibilities
1. Support product demo meetings, including but not limited to technical demand exploration, product demo, Q&A, etc.
2. Provide product professional training to product users; monitor product usage of key clients and improve customer satisfaction through various approaches.
3. Provide project guidance for key clients based on business needs.
4. Prepare technical materials for demo and training purposes.
5. Collaborate with team members on marketing events.
Qualifications
1.Bachelor's degree or above, majoring in Quantity Surveying, Civil Engineering, Architectural Engineering or related disciplines; preferred skill (s): BIM expertise, digital construction
2.Excellent communication skills, pressure resistance, teamwork spirit and relationship-building ability; strong sense of purpose and prominent customer-oriented mindset.
3.Strong self-learning ability and capacity to solve problems independently, with a proactive and optimistic attitude.
4. Proficiency in English; basic Mandarin skills are a plus.
Other Benefits:
Medical and Accidental Insurance
Phone and Transport Allowances
On-the-job training will be provided
Why Join Us?
Fresh Graduates Welcome: We offer rapid professional training and global career development opportunities for new talent.
Global Impact: Join a truly global organization serving 390,000+ customers in 100+ countries.
Cutting-Edge Tech: Represent market-leading software that is transforming the construction industry.
Apply today to build the future with us!