Customer Success Manager
Posted Updated
The Customer Success Manager (CSM) for Key Accounts will be instrumental in leading the customer success organization in ensuring the success of our largest customers. This role involves managing the onboarding process, providing ongoing support, and effectively handling escalations to ensure that our Software and Service Solutions (SaaS) align with client expectations and business objectives. The CSM will act as a trusted advisor, advocating for customers while driving their adoption and satisfaction with our products and services.
**Applicants must be legally authorized to work in the U.S. without current or future employer-sponsored work authorization.**