Customer Success Specialist

Along with our partner, we are seeking a Customer Success Specialist with healthcare experience to serve as the first point of contact for their patients and end-users. You will handle inbound calls, address patient concerns, resolve complaints, and ensure every interaction reflects a caring, professional, and solution-oriented experience. The ideal candidate is empathetic, patient, and thrives in high-communication environments.Responsibilities:Patient Communication & SupportAnswer inbound pho…