Customer Success Student Role

Colorful Standard is now looking for organized student workers who enjoy solving problems for people and can keep a cool head when the inbox is full. Each position is 10 to 15 hours a week, starting in early December 2026, in our brand-new office in Nørrebro, Copenhagen, a short walk from the Lakes. The job gives you hands-on experience with customer care, logistics and returns at an international clothing brand. Students are preferred but not a requirement.

Your daily tasks will include:

• Being the voice of Colorful Standard, answering customer questions and concerns quickly and warmly

• Following up with our logistics warehouse on lost or delayed packages and investigating what went wrong

• Handling returns from start to finish

• Monitoring US shipments and communicating with carriers and US Customs to avoid any shipment delays

• Replying to customer reviews on Trustpilot and Klaviyo

• Running the office day to day: ordering from Nemlig.com, keeping the coffee stocked, coordinating lunch and restocking office supplies

• Ad hoc customer experience tasks

  
  

Your strengths:

• Previous customer service, retail or e-commerce experience is a plus

• You follow things through until they are solved

• You stay calm and friendly, when dealing with frustrated customers

• Excellent reading and writing skills in both English and Danish

• You like keeping things in order, from a return log to the coffee shelf

  
  

What we offer:

• A brand new office in the heart of Nørrebro, close to the Lakes

• Lunch catered every day by Meyers Bageri

• A fixed weekly schedule, with flexibility for studies

• A small team where you see how an online clothing brand runs, from warehouse to inbox

• Cozy social working environment with social events such as summer parties and Friday bars etc.

• Joining a versatile international team in a brand that is focused on sustainability and quality items

  
  

If this sounds like you, we'd like to hear from you. Please send your CV and a short cover letter.

Start: Mid November 2026

Hours: 10 to 15 per week

Location: Nørrebro, Copenhagen

We want a team with many different backgrounds, and we encourage everyone to apply regardless of national origin, color, religion, gender, gender identity or expression, sexual orientation, disability or age.