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Customer Success - Talent Pool

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Description

Hi there!

We’re South, and we’re building a network of talented Customer Success professionals open to remote opportunities across Latin America.

This talent pool includes roles such as:

  • Customer Success Manager
  • Customer Success Specialist / Associate
  • Onboarding Specialist
  • Client Services Manager
  • Account Manager (CS focus)
  • Implementation Manager
  • Technical Support Specialist
  • Retention / Renewal Specialist
  • Customer Experience Manager
  • Community / Engagement Specialist

Note to Applicants:

  • Eligibility: This position is open to candidates residing in Latin America.

  • Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.

  • Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

  • Interview Policy: The use of artificial intelligence (AI) tools during interviews are strictly prohibited.

  • Note: As part of the final stages of the selection process, contractors may be asked to provide professional references for a reference check. If you're selected, you may also be asked to update their LinkedIn profile. 🙂

Typical Responsibilities

  • Build and maintain strong relationships with customers, ensuring their satisfaction and retention.
  • Act as the main point of contact to resolve inquiries and provide timely, effective support.
  • Collaborate with internal teams to address client needs and improve overall service quality.
  • Monitor customer feedback and identify opportunities to enhance the customer experience.

Ideal Profile

  • Experience in Customer Success or Account Management (SaaS or services preferred)
  • Excellent communication and relationship-building skills
  • Organized, proactive, and solution-oriented
  • Comfortable managing multiple clients and priorities
  • Fluent English

If you’re a Customer Success professional looking to connect with exciting remote opportunities, we’d love to hear from you!

👉 Send us your resume today.

Apply

See also

Customer Success jobs by country — openings, pay and top skills →