Customer Support Agent – Spanish language
Posted Updated
Description
We are looking for a FLUENT Spanish speaker to join our dynamic Customer Support team in the i-Gaming industry. You'll be part of an engaging and fast-paced environment, assisting customers across multiple channels, including chat and email. We value your ability to multitask, work with technology, and manage multiple customer interactions with ease.
Key Responsibilities
- Proficient
interaction with a variety of online systems
- Provide
accurate, valid and complete information by using the right methods/tools
- Effectively
respond to customer requests and questions by phone, chat and email
- Deal
with and help resolve any customer complaints
- Following
operational procedures in every contact with the customer
Requirements
- FLUENT
Spanish speaker
- Proven customer support
experience – one year
- Familiarity with CRM
systems and practices
- Ability to multi-task,
prioritize, and manage time effectively
- Excellent
English
- Excellent
communication skills
- Strong
customer and service orientation
Benefits
- Challenging
and rewarding working environment
- Attractive
start salary, also potential salary growth after first three months
- Opportunity
for personal and carrier development within the Company
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