Customer Support Agent – Turkish Language

WorkaNova is a BPO customer experience specialist, delivering exceptional customer care, sales, technical support, and back-office services to companies globally. Our expertise is focused on several different industry sectors such as Fintech, iGaming, and e-commerce industries, supporting more than 10+ languages.

We are seeking a Turkish-speaking Customer Support Agent for our iGaming team. You will assist players via live chat, resolve issues, and ensure a smooth gaming experience while following company policies.

· Fluent Turkish (C1), intermediate English (B2)

· Customer support experience

· iGaming experience preferred

· Familiarity with CRM systems and live chat

· Fast typing

· Strong communication, multitasking, and problem-solving skills

· Competitive salary with growth potential

· Training and career development

· Modern office in central Belgrade

· Private health insurance