Customer support agent-Turkish speaker - (on-site)
Posted Updated
Customer support agent-Turkish speaker - (on-site)
About the job
WorkaNova
is a BPO company with extensive experience in the industry, renowned for
providing global customer support solutions. Our client, a leader in the
iGaming sector, is developing a large-scale, long-term, and highly promising
project with significant growth potential. To support this ambitious endeavor,
we are seeking Turkish-speaking agents to join our team.
Key Responsibilities:
- Providing support to
our clients via email and live chat in Turkish and English language.
- Handling inquiries with
attention to detail and content.
- Proactively identifying
client needs and proposing effective solutions.
- Focusing on customer
satisfaction and exceeding their expectations.
- Collaborating
constantly with the team to enhance and optimize processes.
Requirements
Requirements:
- Excellent written and
spoken English-MUST and Turkish
language-MUST.
- Proactive approach with
a talent for customer support and sales.
- Exceptional
communication and negotiation skills.
- High attention to
detail.
- Previous experience in
customer support is desirable.
- MUST be based in Belgrade and be able to work from the office.
- Rotating shifts
Benefits
Benefits
We
are offering:
- Challenging and
rewarding working environment
- Attractive starting
salary, also potential salary growth after first three months
- Opportunity for
personal and career development within the Company
- Office in city center
of Belgrade
- This is on-site
position
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