Customer support agent-Turkish speaker
Posted Updated
Customer support agent-Turkish speaker
WorkaNova is a BPO company with extensive experience in the
industry, renowned for providing global customer support solutions. Our client,
a leader in the iGaming sector, is developing a large-scale, long-term, and
highly promising project with significant growth potential. To support this
ambitious endeavor, we are seeking Turkish-speaking agents to join our team.
Key Responsibilities:
· Providing support to our clients via email and
live chat in Turkish.
· Handling inquiries with attention to detail and content.
· Proactively identifying client needs and proposing effective solutions.
· Focusing on customer satisfaction and exceeding their expectations.
· Collaborating constantly with the team to enhance and optimize processes.
· Handling inquiries with attention to detail and content.
· Proactively identifying client needs and proposing effective solutions.
· Focusing on customer satisfaction and exceeding their expectations.
· Collaborating constantly with the team to enhance and optimize processes.
Requirements
Requirements:
· Excellent written and spoken English and
Turkish.
· Proactive approach with a talent for customer support and sales.
· Exceptional communication and negotiation skills.
· High attention to detail.
· Previous experience in customer support is desirable.
· Proactive approach with a talent for customer support and sales.
· Exceptional communication and negotiation skills.
· High attention to detail.
· Previous experience in customer support is desirable.
Benefits
- Competitive salary with attractive commission structure
- Top tier training provided by industry leading experts
- Opportunity to grow within a fast-expanding international company
- Positive and supportive team environment
- Comfortable office space in central Belgrade
- Private healthcare plan
- Happy hour