Customer Support Agent
Description
Join UPGAMING and be part of an international, fast-growing company!
We’re looking for proactive, detail-oriented, and customer-focused team members to join our Customer Support team.
⚠️ Advanced English is mandatory.
🕒 Choose Your Preferred Shift
When applying, candidates must indicate their preferred shift. Please select your shift preference, as this will be taken into consideration throughout the selection process.
Afternoon Shift 12:00 PM – 8:00 PM 5 days per week • 2 days off per week
Midnight Shift 8:00 PM – 3:00 AM 5 days per week • 2 days off per week
🚕 Corporate Cabify transportation available for the return trip for midnight shift
Night Shift 11:00 PM – 8:00 AM 3 or 4 nights per week • 7 working days every 2 weeks
📍 On-site role – Parque Patricios
💼 What You’ll Do
- Respond to customer inquiries via chat
- Handle incidents, follow up on cases, and escalate when necessary
- Maintain a professional, customer-first mindset at all times
💰 Compensation
Gross salary: ARS 1,255,000 Performance-based bonus
🎁 What We Offer
- Health Insurance
- 2-week paid onboarding training
- +1 additional week of paid vacation after your first year
- Career development opportunities in an international company
- Continuous personal and professional growth
🎉 Personal Celebration Bonuses
- Birthday Bonus: USD 100
- New Year Bonus: USD 100
- Marriage Bonus: ARS 1,000,000
- Childbirth Bonus: ARS 1,000,000
- Anniversary Bonus: USD 100 for each year of service
👉 Apply now!