Customer Support Associate ( Inbound Sales) (Female ) WALKIN INTERVIEW

Responsibilities

SALARY - 12K - 20K + attractive Incentive

SHIFT 1- 6 AM TO 3 PM

SHIFT 2- 1 AM TO 8 PM

Experience - Atleast 1 year

Responsible for making outbound calls and regular follow up on leads assigned
Build a strong relationship/trust with customers by understanding the customer
requirements and suggesting the right product to the Customers

• Answering phones and explaining the product and services offered by the company.

• Contacting existing customers as well as prospective customers using scripts.

• Obtaining customer information and other relevant data.

• Asking questions to the customer and understanding their specifications.

• Resolving queries and issues related to the products and services.

• Making recordings of all the sales phone calls and sales deals.

• Taking and processing product orders in a professional manner.

• Maintaining the database of the customers on a regular basis.

• Suggesting solutions based on customer’s needs and requirements.

Requirements

• Intermediate/Graduation/ diploma or equivalent.

• Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

• Professional certification sales and marketing will be an advantage.

• Great interpersonal skills.

• Exceptional oral and written communication skills.

• Strong organizational skills.

• Ability to work in a team or individually as and when required.

• Ability to manage and handle multiple tasks.

• Outstanding problem-solving skills.

• Exceptional attention to detail.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.

• Ability to tolerate stress and pressure.

Should be comfortable in English ,Telugu and Hindi