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GLORIOUS HR SERVICES PRIVATE LIMITED

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Customer Support Associate - International Voice Support

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Description

We are seeking a dedicated Customer Support Associate for our International Voice Support team based in Bengaluru. This role is essential in providing exceptional customer service to our international clientele. The ideal candidate will possess strong communication skills and a passion for helping customers resolve their issues effectively. As a Customer Support Associate, you will be responsible for handling customer inquiries, providing solutions, and ensuring a high level of customer satisfaction. Key responsibilities include responding to customer calls, addressing their concerns, and providing accurate information regarding our services. You will also be required to document customer interactions and follow up on unresolved issues. The role requires working night shifts and offers a five-day work week with two rotational offs. We provide a two-way cab facility for your convenience and a joining bonus of 10,000. If you are an undergraduate or graduate with prior customer support experience and excellent English communication skills, we encourage you to apply. Join us in delivering outstanding service and support to our customers!
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