Customer Support Associate - International Voice Support
Posted Updated
Description
We are seeking a dedicated Customer Support Associate for our International Voice Support team based in Bengaluru. This role is crucial in providing exceptional customer service to our international clientele. The ideal candidate will possess strong communication skills and a passion for helping customers resolve their issues effectively. As a Customer Support Associate, you will be responsible for handling customer inquiries, providing solutions, and ensuring a high level of customer satisfaction. Key responsibilities include responding to customer calls, addressing their concerns, and maintaining accurate records of customer interactions. You will also collaborate with team members to improve service delivery and contribute to a positive work environment. Candidates should have prior experience in customer support, particularly in an international BPO setting, and must be comfortable working night shifts. We offer a competitive salary package, including a joining bonus and a two-way cab facility. If you are enthusiastic about customer service and meet the eligibility criteria, we encourage you to apply and join our dynamic team.