Customer Support Associate - US Voice [Noida]
Posted Updated
Description
** Immediate Joining preferred**
This is a Noida based position for a Customer Service Representative. This is a pure customer service role.
Experience
0 - 3 years of experience in international BPO (US voice process preferred)
Education Class 12+
Skills Required
- Excellent English language skills are required (spoken & written)
- Good phone communications skills - be able to listen and respond appropriately
- Upbeat and positive personality
- Ability to work in a team
- Good problem solving skills
Roles & Responsibilities
- Handle International Inbound Calls (US).
- Resolve customer queries within the assigned time frame.
- Documents actions and resolutions
SALARY & BENEFITS
Salary Rs. 18,0000 - 25,000/month
Cab facility within 35 kms Noida, Sector 135
OTHER INFORMATION
Work/ shift times: 9.5 hours between [4:00pm to 7:00 am]
5 day week with Rotational Shifts/Consecutive Days off
Two rounds of client interviews & Test
In most cases, Offer Letters are issued within 48 hours
Candidates that can join immediately are preferred
Maximum Notice period 30 days
Online Interviews available on Google Meet