Customer Support Engineer (Miri)

• Provide maintenance and operational support for hardware and networks.

• Provide maintenance services at Hospital Miri, Sarawak, 24 hours a day, 7 days a week without interruption (Primary and After-Hours Work).

• Ensure the availability, operation, and connectivity of all hardware and networks operate 24 hours a day, 7 days a week, including holidays.

• Provide First Level Support and Second Level Support.

• Provide technical expertise, advice, recommendations, guidelines, workflow processes, and related forms as required for hospital operations.

Job Requirements

• Bachelor Degree in Computer Science or any IT related areas.

• At least 1 years’ experience in providing maintenance and operational support for hardware and networks, preferably in a healthcare or similar environment.

• Knowledge of system capabilities and functionality.