Customer Support Engineer

Job Purpose As a Customer Support Engineer, you will be the frontline problem solver for our clients—owning the end‑to‑end case lifecycle and ensuring every interaction is fast, insightful, and high‑quality. You’ll combine technical troubleshooting, product expertise, and AI‑assisted investigation to deliver world‑class support across regions in a follow‑the‑sun model. Main Responsibilities As a Customer Support Engineer, you will be the frontline problem solver for our clients—owning the end‑t…