Customer Support eServices

Description As a member of the eServices team, you will play a crucial role in delivering exceptional support to clients, ensuring smooth operations for our electronic trading platforms. This role demands a unique blend of technical expertise, strong communication skills, and a client-centric approach, all within a fast-paced, dynamic trading environment. Responsibilities Provide first-line support for trading platforms, managing incidents within SLAs. Drive investigations from triage to resolu…