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AELIUS CITY HR SOLUTIONS(OPC)PRIVATE LIMITED

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Customer Support Executive

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Description

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Tamil Nadu. This role is ideal for fresh graduates looking to start their career in the customer service industry. As a Customer Support Executive, you will be responsible for providing exceptional support to our customers through various communication channels. Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and providing information about our products and services. Key Responsibilities: - Handle inbound and outbound calls in a professional manner. - Assist customers with their queries and provide accurate information. - Resolve customer complaints effectively and efficiently. - Maintain a positive and empathetic attitude towards customers. - Document customer interactions and feedback in the system. - Collaborate with team members to improve service delivery and customer experience. Required Skills: - Strong communication skills in Tamil and Malayalam. - Ability to work in a fast-paced environment. - Basic computer skills and familiarity with customer support software. - A positive attitude and a willingness to learn. - Team player with good interpersonal skills. If you are a fresher graduate with a passion for customer service and are looking to kickstart your career, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding customer experiences and be a part of our dynamic team!
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