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CONVERSE PLACEMENT SERVICES INDIA PRIVATE LIMITED

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Customer Support Executive

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Description

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The ideal candidate will play a crucial role in providing exceptional customer service to our clients, ensuring their needs are met efficiently and effectively. As a Customer Support Executive, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and resolving issues in a timely manner. You will also assist in maintaining customer satisfaction and loyalty by providing accurate information and support. Key responsibilities include managing customer interactions, documenting issues and resolutions, and collaborating with team members to improve service delivery. The successful candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work in a fast-paced environment. Familiarity with international call center operations and experience in the BPO sector will be advantageous. If you are passionate about customer service and eager to contribute to a dynamic team, we encourage you to apply.
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