Customer Support Executive
Description
Customer Support Executive Fintech Company
Salary: 20,000 to 30,000 per month
Experience: 0- 5 Years
Qualification: 12th Pass & Above
Shift: Day Shift | 6 Days Working
Process: 80% Chat Support & 20% Voice Support
Key Responsibilities:
- Handle customer queries through chat and calls.
- Provide accurate information and resolve customer issues related to fintech services.
- Assist customers with account-related, payment and transaction queries.
- Follow up with customers and ensure timely resolution of issues
Requirements:
- Good communication and customer-handling skills.
- Basic computer knowledge and typing skills.
- Ability to handle multiple chat conversations.
Languages: Hindi and English Mandatory.
For More Details:
Contact HR: hidden_mobile