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IZEE MANPOWER CONSULTANCY PVT LTD

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Customer Support Executive

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Description

We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Karnataka. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced environment. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive experience with our services. Key responsibilities include handling incoming calls, responding to customer queries, providing information about products and services, and maintaining accurate records of customer interactions. You will also be responsible for escalating complex issues to the appropriate departments and following up to ensure resolution. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to work effectively in a team. Familiarity with international call center operations and experience in a BPO environment will be advantageous. If you are passionate about helping customers and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity.
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