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LIVEC STAFFING SERVICES PRIVATE LIMITED

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Customer Support Executive

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Description

We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Andhra Pradesh. This role is ideal for freshers looking to start their career in the customer service industry. As a Customer Support Executive, you will be responsible for providing exceptional service to our customers through inbound calls. You will assist customers with their inquiries, resolve issues, and ensure a positive experience with our company. Key Responsibilities: - Handle inbound calls from customers and provide accurate information regarding products and services. - Assist customers in resolving their queries and issues in a timely manner. - Maintain a high level of professionalism and customer service at all times. - Document customer interactions and feedback for continuous improvement. - Collaborate with team members to enhance service delivery and customer satisfaction. Required Skills: - Strong communication skills, both verbal and written. - Ability to work in a fast-paced environment and handle multiple tasks. - Basic understanding of customer service principles. - Willingness to learn and adapt to new challenges. - Familiarity with domestic BPO operations is a plus. If you are a fresh graduate or have up to 3 years of experience in customer support, we encourage you to apply and become a part of our dynamic team. We value your contributions and offer opportunities for growth and development within the organization.
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