Customer Support Executive (Navrangpur)

Customer Support Executive (Navrangpur) Company: Words Worth Job Location: Sarangarh, Chhattisgarh, India Employment Type: Full-time Experience Required: 3+ years Salary: 2,16,000 - 3,60,000 per year Company : Words Worth Job title :Customer Support Executive About Us : We are an cutting-edge EdTech company dedicated to transforming education through cutting-edge technology. Our team is passionate about creating engaging and effective learning experiences. Key Responsibilities : Issue Resolution : Troubleshoot and resolve non-technical issues, escalating complex problems as needed. Product Knowledge : Understand our products and services to effectively assist users. Documentation : Record user interactions and issues in the CRM, building a knowledge base for future reference. Feedback Collection : Collect user feedback to enhance our offerings and customer experience. Qualifications : Excellent verbal and written communication skills. : Previous experience in customer support or a similar role for at least 3 years. Compensation: 18,000.00 - 30,000.00 per month Education : Bachelor's (required) Experience : Customer support: 3 years (required) Language : English (required) Work Location: In person .