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USHTA TE CONSULTANCY SERVICES LLP

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Customer Support Executive

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Description

We are seeking a dedicated Customer Support Executive to join our dynamic team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in an international BPO setting. This role involves handling inbound and outbound calls, addressing customer inquiries, and ensuring a high level of customer satisfaction. The Customer Support Executive will also engage in cross-selling and upselling of products and services, contributing to the overall growth of the company. Key responsibilities include managing customer interactions, resolving issues efficiently, and maintaining accurate records of customer interactions. The successful candidate will possess strong communication skills, a customer-centric attitude, and the ability to work in a fast-paced environment. Required skills include experience in voice-based customer support, familiarity with BPO operations, and proficiency in handling both inbound and outbound calls. If you are passionate about delivering excellent customer service and have the skills to thrive in a competitive environment, we encourage you to apply for this exciting opportunity.
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