Customer Support Expert - Mobile Service Desk

About the role You'll be the first point of contact for our customers, making sure every interaction is smooth, helpful, and genuinely positive. You'll be part of our Mobile Service Desk team, based on-site at our Gold Coast office. Key responsibilities Managing orders - handling customer requests for smartphones, tablets, and laptops, from configuration and accessories through to coordinating delivery to end-users, and troubleshooting basic hardware and software issues Building relationships -…