Customer Support Field Verification Executive
Posted Updated
Description
Customer Support Field Verification Executive
Company: Budget Brilliance Financial Services
Job Location: Pimpri-Chinchwad, Maharashtra, India
Employment Type: Full-time
Experience Required: 0 years (freshers eligible)
Salary: 10K15K a month
We are looking for a Field Verification Executive to join our team at Budget Brilliance Financial Services. The role offers 10,000 - 15,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Field Verification Executive job
Please go through the FAQs to get all answers related to the given Customer Support Field Verification Executive job
Can freshers or experienced candidates apply for this Customer Support Field Verification Executive role
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Field Verification Executive role.
What is the salary and job type for this role
Ans : The salary for this Customer Support Field Verification Executive job ranges between 10,000-15,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Support Field Verification Executive job follows a Flexible shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune.
How many openings are available for this position
Ans : There are 2 openings available for this position.
Who can apply for this job
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Field Verification Executive role. No prior experience is required.
What are the key responsibilities of this Customer Support Field Verification Executive job
Ans : As a Customer Support Field Verification Executive, key responsibilities include skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located
Ans : This Customer Support Field Verification Executive job is located in Pimpri Chinchwad, Pune.
What kind of candidate is ideal for this job
Ans : A candidate with skills like Query Resolution, Non-voice/Chat Process along is ideal for this Customer Support Field Verification Executive job.
Why should you apply for this Customer Support Field Verification Executive job
Ans : This Customer Support Field Verification Executive job offers a salary between 10,000-15,000 per month. This is a Full Time opportunity and has 2 openings available. .