Customer Support Lead

Customer Support Lead Full-time Remote Remote, US We are looking for a Customer Support Lead with 4-8 years of experience to own and build the member support experience from the ground up at Collective, a pre-launch health and longevity platform making peptides and GLP-1s accessible and affordable. You'll blend hospitality-level empathy with technical infrastructure know-how to stand up the entire support operation - shaping products, policies, and processes as you go. This is a high-agency, ze…