Customer Support Officer

Salary: $70,000 – $75,000 per year

Customer Support Officer

Easy Dairy Automation Systems is a customer focused, innovative and rapidly growing dairy automation company based in Shepparton, Victoria. We design, develop and support our own software and dairy automation equipment end to end. At Easy Dairy, you will become part of a team who are committed, driven and innovative; relying on each other to achieve high standards of quality and customer service.

We are seeking a friendly and self-driven team member with a passion for supporting customers and their businesses. This Full-Time role will primarily consist of office-based work, and requires initiative, problem solving and excellent communication skills. A friendly and helpful phone manner and a willingness to learn new skills is essential.

Essential Requirements:
• Excellent telephone manner
• Excellent organizational skills
• An investigative nature
• Troubleshooting and problem-solving skills
• Ability to communicate ideas in both technical and user-friendly language
• Capability to follow instructions and achieve tasks in allocated timeframes
• You must be self-motivated, self-starter and can work without supervision, while contributing to a team environment.
• Have clear and detailed communication skills (verbal and written)

The following skills would be highly advantageous:
• Knowledge of dairy farming
• Electronics knowledge
• An understanding of Windows, how networking works and overall technical knowledge

Wages will be negotiated based on qualifications and experience.

If you are keen to be part of a great team with a career that makes a real difference please email the following to jobs@easydairy.com.au

• Cover Letter
• Resume
• Two current contactable referees
• Only Australian Permanent Residents need apply, no visas

Only successful candidates will be contacted.