Customer Support Operations Specialist (Safety Ops, Escalations Mgmt.)

San Diego, CA Contract Duration: 6 Months(Hybrid) Job Description: We are seeking an experienced Customer Support Operations Specialist to join our Safety Operations team, focusing on escalations management and operational excellence for hardware devices team. In this role, you will drive insights, reporting, and process improvements to enhance customer safety and experience, collaborating closely with cross-functional teams including Tier 3 support, product, analytics, and content teams. You…