Customer Support

We are hiring for the Customer Support Executive Kudlu Gate, Bangalore.

Work Location: Kudlu Gate, Bangalore

Eligibility Criteria:

Qualification: Any Graduate/Undergraduate

Freshers are eligible to apply.

Good communication skills in Hindi and English.

Immediate joiners preferred.

Working Details:

Rotational shifts

Rotational week-offs

Work from Office

Important Notes:

Candidates must be available to join immediately.

Key Responsibilities
- Handle customer complaints and escalations professionally.
- Understand customer concerns and provide appropriate solutions.
- Coordinate with internal teams for resolving customer issues.
- Handle dissatisfied and irate customers with patience.
- Ensure timely resolution of complaints within defined TAT.
- Maintain records of customer complaints and resolutions.
- Follow company policies and quality guidelines.
- Ensure a positive customer experience and customer satisfaction.

Required Skills
- Excellent communication skills (verbal and written).
- Good listening and problem-solving skills.
- Customer-handling and interpersonal skills.
- Ability to remain calm under pressure.
- Basic computer knowledge and MS Office skills.
- Positive attitude and willingness to learn.
- Good coordination and follow-up skills.

Interested candidates, please share your updated resume to proceed with the screening process.