Customer Support Representative (12h)
Customer Support Representative (12h)
UTECH — a SaaS product company, offering innovative technologies that empower industry-leading logistics and transportation companies the ability to support and maintain business growth. Among our projects, you can find, GPStab ELD, UTECH TMS, etc. UTECH is an exceptional well-established company with a team of professionals who are always eager to support you and now you have a great chance to join our family-type company with a friendly atmosphere because we’re currently looking for a Customer Support Representative.
Required Skills and Experience
- Fluent in English — Upper-Intermediate level and higher (B2+)
- Schedule: Day (8:00 am — 8:00 pm) and night (8:00 pm — 8:00 am) shifts and then two days off;
- Multitasking
- Ability to learn fast
- Ability to work in a high-paced environment
- Problems solving
- Team player
- Good diction
- Will be good if you have experience in the call center
- Picking up calls
- Replying to emails
- Performing troubleshoot
- Consulting about the application
- Health Coverage (gym, medical insurance, yoga, dentist, etc.)
- Technical Growth compensation (training, meet-up, conference, etc.)
- PTO and paid sick leave
- Life Event Bonuses
- Exciting team buildings
- Regular performance reviews
- Free English courses, which are paid for by the company
- Game & lounge zones (ping-pong, table football, etc.).
- Accounting as a service
- Memorable anniversary presents
- Ability to work in a successful company
- Convenient office location
- Experienced colleagues who are ready to share knowledge
- Friendly atmosphere, care for the comfort of specialists
- Tea, and coffee in the office, at the expense of the company