Looking for Czech and Slovak speaking jobs in Sofia, Bulgaria? We are hiring support specialists to join a multilingual team supporting an international client. In this role you will help customers find solutions quickly and keep them informed at every step. Fluency in Czech and Slovak is essential, and your language skills will be used every day.

Key responsibilities:

Respond to customer enquiries across phone, email and chat.
Follow clear procedures to resolve requests within agreed timeframes.
Keep customers updated on progress and next steps.
Record interactions accurately and share feedback with the team leader.
Work closely with colleagues to close cases efficiently.

Requirements:

Fluent level in Czech and Slovak.
Excellent written and spoken command of the languages listed in this advert.
A professional, friendly and patient communication style.
Comfort working with computers and several systems at the same time.
Reliability, attention to detail and a team-first attitude.
Ability to stay calm and focused in fast-paced environments.

What we offer:

Paid training and onboarding before you take your first contacts.
A supportive team leader and clear quality guidance.
Career development paths and internal progression opportunities.
A friendly, multicultural working environment.
Relocation support is available for candidates moving to Bulgaria.

Location and working arrangement: This is an on-site position based in Sofia. Working hours: 09:00-18:00 Monday-Friday.

How to apply: submit your application for this role through this posting. Our recruitment team will contact shortlisted candidates to explain the selection steps and answer your questions.

12 openings across locations