Customer Support Representative II

Requisition ID: 95104

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

Position Specific Description

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industryleading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

Join the Energy That’s Powering Florida’s Future

If you’re looking for a career with purpose, stability, and growth, this is your moment.

Customer Support Representative II – Miami

Starting Pay: $18/hour

Location: 4200 West Flagler Street Miami, FL 33134

Position Type: Full-Time, On-site (not remote)

Why You’ll Love Working Here

• Be part of a company known for industry-leading reliability
• Make a real impact by supporting customers across Florida
• Join a team that values growth, training, and internal career paths
• Enjoy the stability and benefits that come with working for a major energy leader

Paid Training to Set You Up for Success

We invest in you from day one

• 6-8 weeks of comprehensive paid training Monday thru Friday from 9AM-5PM
• Anticipated start date: September 28, 2026
• Training is on site and mandatory, ensuring you’re fully prepared for the role

Your Work Schedule upon completion of Training – 40 hours per week:

Monday- Friday 10AM - 7PM with one weekday off. Weekend shift required: Saturday 9AM-5PM and Sundays off

Overtime opportunities are available!