Customer Support Representative

Streamline Services, a leading HVAC, Plumbing, and Electrical company in Durham, NC, is looking for Customer Support Representative to join our growing team! If you're a motivated, organized, and positive individual with a passion for helping people, we want to meet you!

What You'll Do:

• Be the first friendly voice our customers hear via phone, email, and online.
• Schedule appointments and provide information about our services.
• Help convert leads into booked services.
• Manage and prioritize technician schedules.
• Collaborate with field staff and customers for smooth job execution.
• Provide administrative support to keep things running smoothly.
• Utilize AI technology and office tools to streamline operations.