Customer Support Representative
Job Title: Customer Support Representative
Work Mode: Remote
Job Type: Full-Time
Compensation: Competitive Salary
About the Role
Virtual Nation is looking for a dedicated, diligent Customer Support Representative to handle fast-evolving customer enquiries across multiple brands. You'll be the first point of contact for customers, resolving issues quickly and keeping every conversation clear, calm, and professional.
Key Responsibilities
- Respond to customer enquiries across multiple channels.
- Resolve issues promptly and keep accurate records of every interaction.
- Correctly categorise tickets and identify which project or brand an enquiry relates to.
- Respond accurately even when a customer's request is unclear or mixes multiple products together.
Requirements
- BA/BSc/HND or OND.
- 3–6 years of relevant experience.
How to Apply
Interested and qualified candidates should apply via: https://www.vtnation.com/careers/customer-support-representative