Customer Support Specialist -Bucharest
Posted
We are looking for a customer-focused Customer Support Specialist to join our team in Bucharest,Romania. If you enjoy helping people and solving problems, we'd love to hear from you.
What You'll Do
- Respond to customer enquiries via email, chat, and other support channels.
- Resolve customer issues and provide appropriate solutions.
- Escalate complex cases when necessary.
- Maintain accurate records of customer interactions.
- Work with internal teams to ensure customer satisfaction.
Requirements
- Currently based in Bucharest, Romania.
- English proficiency at C1–C2 level.
- Previous experience in customer support or a customer-facing role.
- Strong communication and problem-solving skills.
- Comfortable using CRM systems and digital tools.
What We Offer
- Competitive salary.
- Performance bonus.
- Career growth opportunities.
- A supportive and collaborative work environment.
If you're ready to take the next step in your customer support career, apply today.