Customer Support Specialist for L'Oréal (Bulgarian + English/Croatian) (m/f/d)

• Support and advise customers by answering their questions via phone, email, and chat.
• Provide information about products and services.
• Resolve customer inquiries and offer appropriate solutions.
• Accurately document customer interactions and actions in the system.
• Ensure a high level of customer satisfaction by delivering excellent service.

Potrebno obrazovanje, znanja i vještine

We are looking for candidates speaking the following languages at the same proficiency level:

• Bulgarian - combined with,
• Croatian, Serbian, Bosnian - including,
• English, at least B2 (spoken, written, and reading).

Poslodavac ti nudi

• German standards and international opportunities.
• Safe and secure workplace.
• Professional training for your role, support during development and coaching.
• Professional development opportunities for all roles specific to the BPO customer support industry.
• Performance bonus.
• Employer benefits in a variety of shops and stores.